FAQ: The World's First Building Brick Breakfast Waffle Maker
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

When does it arrive?

The Building Brick Waffler is scheduled to ship in August. Despite the craziness going on right now, we’re more than confident in our timeline. And we’re excited to get this thing out there and see what everyone builds with it!

Last updated: March 26, 2020 17:18

Which countries will you ship to?

These are the countries we can ship to-

Type-A Plug, 110-120 Voltage American Samoa Aruba Barbados Bermuda British Virgin Islands Canada Cayman Islands Colombia Costa Rica Curacao Dominican Republic Ecuador El Salvador Guam Guatemala Guyana Haiti Honduras Jamaica Japan Marshall Islands Mexico Nicaragua Palau Panama Puerto Rico Saint Vincent and the Grenadines Taiwan Trinidad and Tobago Turks and Caicos USA Virgin Islands Venezuela

Type-C Plug, 220-240 Voltage Belize Bhutan Bosnia + Herzegovina Bulgaria Cambodia Cape Verde Chile China Croatia Czechia Denmark Equatorial Guinea Estonia Faeroe Islands Finland France Germany Greece Greenland Guadeloupe Guinea Guinea-Bissau Hungary Iceland India Indonesia Italy Kosovo Laos Latvia Liechtenstein Lithuania Luxembourg Macedonia Maldives Martinique Mauritius Mayotte Moldova Monaco Mongolia Montenegro Nepal Netherlands New Caledonia Norway Paraguay Peru Philippines Poland Portugal Reunion Romania Saint Barthélemy San Marino São Tomé and Príncipe Serbia Slovakia Slovenia South Africa Spain Sweden Switzerland Thailand Togo Turkey Tuvalu Uruguay Vietnam

Type-G Plug, 220-240 Voltage Bahrain Bangladesh Brunei Cyprus Dominica Falkland Islands Gibraltar Grenada Hong Kong Ireland Kuwait Macao Malaysia Myanmar Qatar Saint Kitts and Nevis Saint Lucia Saint Helena Saudi Arabia Singapore Solomon Islands Sri Lanka UAE UK

Last updated: April 02, 2020 16:19

Is it easy to clean?

You bet! We recommend using spray oil when you cook. If you do, you’ll find that the waffles pop out nice and whole, and that the unit is very easy to wipe down after use.

Last updated: March 24, 2020 15:21

How do I pay for shipping?

About two week after the campaign ends, we will send out information on using Backerkit. Through that you will choose your shipping address, add last-minute add-ons you’d like, and pay for shipping. It’s a simple process and we’ll walk you through it.

Shipping estimates are -

Continental USA: $16 - $24 Alaska, Hawaii: $45 - $65 Canada: $35 - $55 Rest of the World: Based on Location

Last updated: March 30, 2020 05:22

How can I get more units?

Easily! If you’ve already pledged and you find you need more for gifts or constructing giant waffle buildings, we’ve got you covered. Simply add $45 to your pledge for each extra Waffle Maker you need.

Last updated: March 25, 2020 10:35

Is it safe?

As with any heating device, safety during use is key. The unit will get hot, but not dangerously so; we suggest that only adults use the waffler, and that those adults use the appropriate utensils - such as oven mitts, tongs, and so on.

Last updated: March 24, 2020 15:21

Can we really build a replica of the Great Pyramid?

Hey, we’re game if you are.

Last updated: March 24, 2020 15:21

Wait, what's this about a survey?

A couple of weeks after the campaign, we’ll send out a survey to each backer to gather information like shipping addresses and such. All that information will be housed in a site called Backerkit that helps tons of campaigns with support. It’s all very simple!

Last updated: March 24, 2020 15:21

Will this product contain any chemical(s) that the state of California lists in Proposition 65?

Nope! Tests were conducted on our production samples, and will be again when we go to full production. We don’t want any of that gunk around your delicious waffles!

Last updated: March 25, 2020 06:01

Is it UL or ETL certified?

The Brick Waffler is ETL certified.

Last updated: March 26, 2020 17:18

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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